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FAQ's

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Frequently Asked Questions (FAQ's) Frequently Asked Questions (FAQ's)

What products do you offer ?

We manufacture and export:
– Fried Onions – Fresh, Coated (Crispy), and Dehydrated
– Dehydrated Onion Products – White, Pink & Red (Flakes, Powder, Granules, Minced)
– Dehydrated Garlic Products – Garlic Flakes & Garlic Powder
– Other Fruits and vegetables Spray dried Powders & Spices
Custom cuts and specifications are available based on buyer needs.

Where is your factory located ?

Our facility is located in Mahuva, Gujarat, India, a region known for premium-quality onions and garlic. just 45 km from Pipavav Port — one of India’s major container ports. This close proximity allows us to ensure faster dispatch, lower inland transport costs, and efficient container loading for export shipments. 

What certifications do you have ?

We are certified and registered under:
– ISO 22000:2018 (Food Safety Management)

– Halal Certified (comply with Islamic dietary laws)

– FSSAI (India’s food regulatory authority)
– APEDA (Export Development Authority)
– MSME Udyam
– ZED – Zero Defect Zero Effect

Additional export documentation such as Health Certificate, Phytosanitary Certificate, Certificate of Origin, etc., can be arranged on request.

Do you offer private labeling or custom packaging ?

Yes, we offer private label services and custom packaging solutions from 100g retail pouches to 12kg bulk cartons, depending on your market and requirements.

Can I get product samples ?

Yes. We can send product samples for quality evaluation. Shipping charges may apply depending on your location.

What is your minimum order quantity (MOQ) ?

Our MOQ depends on the product type and packaging. For most bulk export orders, it starts from 500 kg to 1,000 kg. For retail packs or private labels, MOQ may vary.

How are your products packed for export ?

Products are packed in:
– Food-grade poly bags, heat-sealed for hygiene
– Corrugated cartons, shrink-wrapped and palletized (if required)
We offer custom barcoding, labeling, and export packaging standards as per buyer demand.

What are your payment terms ?

Typically, we accept:
– Advance TT (Bank Transfer)
– CAD ( Cash against document) for large orders
Other terms can be discussed based on mutual agreement.

What is the lead time for delivery ?

Domestic Orders: 3–5 working days
Export Orders: 7–15 working days depending on quantity and documentation
For large volume or special packaging, timelines may be mutually agreed.

Do you offer CIF, FOB, or other incoterms ?

Yes, we work with FOB, CIF, and CNF shipping terms from major Indian ports (e.g., Pipavav,Mundra, Nhava Sheva). Let us know your preferred port of delivery.

How do you ensure product quality and shelf life ?

We are ISO 22000 & Halal Certified company, We use automated processing and drying systems with strict quality control checks. Our dehydrated and fried products have a shelf life of 6–12 months, depending on storage conditions and packaging.

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